Care Instructions

When you receive your jewellery we recommend giving earrings (particularly ear posts and backs) a gentle wipe with some isopropyl alcohol or antiseptic ear spray before wearing. This will help to remove any possible debris and impurities that may remain from the manufacturing process. 

Our tarnish resistant jewellery is made from durable surgical grade stainless steel. Gold jewellery is PVD plated in 18k gold. Silver jewellery is non-plated, highly polished surgical steel, and is naturally a darker tone than sterling silver.

While our jewellery is highly resistant to tarnish, please avoid contact with perfumes, make up, cosmetics & cleaning products, along with hard, sharp & abrasive surfaces, as these may all damage the gold plating.

Prolonged contact with salt & chlorine may also damage the gold plating, so always rinse well with clean fresh water immediately after swimming or exercising.

Please note: Due to the PVD gold plating process, it is normal for your gold jewellery to have very small areas where gold plating may be absent, particularly moving parts such as the hinges and clasps of earrings and necklaces. The irregularities are not considered a fault, rather are a result of the manufacturing process. These areas are not at all visible when jewellery is being worn, and will not affect the overall look of your jewellery.

Learn more about our Tarnish Resistant Jewellery here

Our Beaded Jewellery is hand made using a combination of natural stone beads & freshwater pearls along with our signature tarnish proof 18k gold plated surgical steel findings. 

Beads are cut and polished from natural stone and some colours are dyed. Please follow the same care instructions as for our surgical steel jewellery above, and in addition we also recommend limiting exposure to sunlight & water, as stone beads are porous & this can cause colour changes and fading to your beaded jewellery.

Every necklace is hand beaded using natural materials. Because of this, each beaded piece is unique and one of a kind and the jewellery you receive may vary slightly from the items pictured.

To clean your jewellery, rinse with clean, fresh water & wipe gently with a soft clean cloth as required. Never use any abrasive material, scrubbing brushes or scouring pads to clean your jewellery as they may scratch and dull the finish of your jewellery and damage gold plating.

Jewellery polishing cloths and jewellery cleaning/polishing solutions are not recommended on gold plated jewellery, as they contain an abrasive compound and will damage gold plating.

Though our jewels are designed to be durable, they can still mark, scratch or bend if treated roughly, so please handle your jewellery gently and store safely when not worn. Between wears, we recommend storing your jewels in the reusable pvc pouch they arrive in.

Please read our FAQ's for more information.